Buying Frequently Asked Questions
How do I purchase an item?
Purchasing items is on a first come basis via email (iva@ivascreations.com). All emails are dated and time stamped and the first person to email me with the request to purchase an item will receive it. California residents are charged 9.25% sales tax.
What forms of payment do you accept?
I accept credit cards online through Paypal, and I will send you a Paypal invoice.
If you do not have a Paypal account, I can take a credit card (MC or Visa) over the telephone (925) 451-7805 and process it through Propay. I also accept money orders and checks. If paying by check, I will wait 7 - 10 days for the check to clear before shipping item. I just need to know what form of payment you will be making when you email me and then I will send an invoice.
What about shipping?
Shipping is listed with the purchase price. If you are local, pick up is always welcome so you can save on the shipping fee.
How do I contact you?
You can contact me by email: iva@ivascreations.com , or by telephone: (925) 451-7805. If mailing payment, send to: Iva's Creations, 672 Gwen Court, Danville, CA 94526
How do I know if an art piece is still available?
Available art will have the purchase price listed. Those that have been purchased will have a "Sold" sign under the description.
How do I purchase an item by layaway?
To purchase an item with layaway, a down payment is requested at the time of purchase. Any monies paid toward the purchase of an item is non-refundable. Please contact me for specific terms.
Do you take orders?
I accept orders on some items, so please ask! I am thrilled when I hear from you! However, I use vintage findings in my work, so it will depend on the supply I have on hand.
Do you work on a wholesale basis?
I do take wholesale orders on some items. Since I use vintage findings in my work, it will depend on the supply I have on hand.